How do you treat your a customer who received an order and has a problem with it? Maybe you shipped the wrong part or made a part according to an old revision. How do you handle the situation and appease the customer?
Imported from the CTE archive to seed discussion on MFGAxis.
Originally published on CTE: 2017-09-15
CTE source: https://ctemag.com/articles/machinists-corner-show-customers-you-care/
Legacy path: /articles/machinists-corner-show-customers-you-care