Repeat work is great, but shops have to guard against the comfortable complacency that such work can generate at the expense of diversifying its customer base. Said diversification is essential to a shop's growth.
Imported from the CTE archive to seed discussion on MFGAxis.
Originally published on CTE: 2018-05-15
CTE source: https://ctemag.com/articles/when-not-listen/
Legacy path: /articles/when-not-listen